SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of jouvelle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of jouvelle.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
There are very few things in life that combine functionality with style as seamlessly as this men's bucket hat does. Its modern design adds an edge to any outfit while the waterproof feature ensures practicality isn't compromised for fashion. This has been one of my best purchases so far - every time there’s even a hint of rain outside, you can bet your bottom dollar that I’ll be sporting this trendy yet functional piece!
I recently got this bucket hat and I'm with it! It's stylish, fits perfectly, and is waterproof too. Now I can step out in style even on rainy days without worrying about my head getting wet. 👍👌
I am absolutely blown away by the quality of this bucket hat! The material feels durable, the design is modern yet timeless and best of all – it's waterproof! Now I can step out in style without worrying about getting drenched during sudden rain showers. This product truly marries fashion with utility seamlessly.
Wow! This waterproof men's hat has exceeded all my expectations. The fit is just right, the design is trendy and it keeps me dry during unexpected showers. Couldn't ask for more!
Tot in love with this chic bucket hat! 😍 It adds an extra edge to my outfits while keeping me dry during sudden downpours. Plus, the quality seems top-notch.
This isn’t just a regular bucket hat; it’s a lifesaver when you’re caught unprepared by rain or drizzle as it keeps your head completely dry! Its sleek design also makes sure you stay fashionable no matter what weather conditions are like.
As someone who loves being outdoors regardless of weather conditions, finding a hat that not only looks good but also protects against unexpected downpours was like a dream come true! It’s practical- thanks to its water-resistant nature making sure my head stays dry no matter what Mother Nature decides to throw at me!
10/10 would recommend.
It’s a lifesaver when you’re caught unprepared by rain or drizzle as it keeps your head completely dry! Its sleek design also makes sure you stay fashionable no matter what weather conditions are like.
The best thing about this stylish men's hat? Not only does it look good but being waterproof means that I'm always ready for whatever the weather throws at me 🌦️👏
I have been looking for a fashionable yet functional accessory and finally found one in this amazing bucket hat. It doesn't compromise on looks or functionality - perfect for any man who likes to keep his style game strong!
This product truly combines fashion with utility seamlessly. With its modern design and water-resistant feature, every man should consider adding this gem to their wardrobe 💎💯
The best thing about this stylish men's hat? Not only does it look good but being waterproof means that I'm always ready for whatever the weather throws at me 🌦️👏
I have been looking for a fashionable yet functional accessory and finally found one in this amazing bucket hat. It doesn't compromise on looks or functionality - perfect for any man who likes to keep his style game strong!
A big thumbs up 👍for creating such an awesome trendy product that not only looks great but also keeps me dry during unexpected rain showers. Love it!
My wife gifted me this cool-looking waterproof bucket hat last month & since then there hasn't been a single day where I haven’t worn it outdoors especially when its raining cats & dogs outside
Got bucket hat last week, it's been raining then but my head's stayed dry. Love it!
This stylish bucket hat has exceeded all my expectations and then some! It fits perfectly without being too tight or loose and instantly elevates any look I put together. Plus, its water-resistant nature means no more worrying about sudden showers ruining my day or messing up my hair – talk about convenience at its finest! A must-have accessory for anyone who values both form and function.
This hat truly combines fashion with utility seamlessly. With its modern design and water-resistant feature, every man should consider adding this gem to their wardrobe 💯
This hat has become my go-to accessory for any outdoor activity. Whether I'm out fishing or just taking a stroll, the stylish design and waterproof feature make it a perfect fit for all occasions.
👍Love it!
My search for a fashionable yet practical bucket hat ended with this one! It's not only chic but also comes handy on rainy days. A must-have in every man’s wardrobe 👌
I was pleasantly surprised by how comfortable this hat is, besides being utterly stylish & waterproof! It's lightweight and fits like a dream - no more worrying about sudden showers ruining my day 🙌😄
This isn’t your average everyday bucket hat; it’s classy, comfy and most importantly, keeps you dry during drizzles making sure your hair stays intact 💁♂️💯
A must-have accessory for anyone who values both form and function.