SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of jouvelle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of jouvelle.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's like a little magic box that keeps my fruits looking and tasting as fresh as the day I bought them. You know how sometimes you buy strawberries or blueberries and they go bad in just a couple of days? Well, not anymore! With this baby, my berries are staying fresh for way longer. This thing is compact! It fits perfectly in my fridge taking up too much space is such a big win because we all know how fridge real estate can be. Yet despite its small size it still holds quite a lot - enough to store all of my weekly fruit haul! What's really great about this storage box though isn't just its practicality but also its design. It looks sleek and modern so it doesn't stick out like a sore thumb amongst my other kitchen appliances.
We all know how important space can be in a kitchen You've got pots and pans stacked up like skyscrap and every inch counts. Well, this baby slides right into any corner or cranny without taking up much room at all But don’t let its size fool you – what it lacks in bulkiness it makes up for with pure functionality. And speaking of freshness - boy does this thing deliver! Your greens will stay crisp while your berries keep their sweet juiciness day after day. No more sad soggy lettuce or mushy strawberries here! It really is one heck of an addition to any cooking space - whether you're whipping up gourmet meals daily or just trying to make meal prep easier on yourself. So if you want an uncluttered countertop AND save some pennies along the way... well mate, what are ya waiting for? Get yourself one of these gems pronto! Trust me on this one: once you have it in your kitchen arsenal, you'll wonder how on earth did I manage without it before?
The moment I started using this bad boy was when I realized how much easier life could be if every kitchen gadget was this thoughtful and effective. No more dried-out lemons lying forgotten at the back of my fridge – now they stay fresh until I'm ready to squeeze 'em into my morning tea or over some grilled fish at dinner time.
I've noticed a significant reduction in food waste since I started using this box - it really does prolong freshness!
Super convenient and eco-friendly - what more could you ask for Highly recommend 👍
I was initially skeptical about how much difference a storage box could make, but boy was I wrong! Ever since I started using this product, my kitchen efficiency has improved dramatically. The compact design is a real space saver in my refrigerator and pantry. Plus, the transparent film is such a handy feature – no more guessing what's inside each container. And let’s not forget its eco-friendly aspect - it's reusable super easy to clean! All in all, an excellent investment for any home.
this product is amazing! i can easily see what's inside thanks to the transparent film.
It’s reusable, easy to clean and makes my meal prep hassle-free. Totally worth it!
A great tool for reducing waste and keeping produce at its best.
In our house we're always trying to find ways to reduce waste and save money where we can. This fresh storage box has been instrumental in achieving both those goals. It does an incredible job at preserving the freshness of fruits and vegetables which means less food going into the bin and fewer trips to the grocery store for us! We've also found it extremely convenient for meal prep during busy weekdays - everything stays crisp until ready-to-use.
No more wilted veggies in the crisper drawer! These boxes keep everything crisp and fresh.
recommend
Keeps my fruits fresh for longer, reducing waste. Love it!
I adore how simple these are to use. They’ve become an essential part of my kitchen routine.
This isn't just your average storage box; it’s like having a mini preservation system right in your fridge or pantry. The high-quality materials ensure durability while the practical design makes organizing so much easier than before. But what truly sets this product apart is its ability to prolong freshness significantly reducing waste over time which is something every household can benefit from.
If you’re someone who enjoys cooking with fresh produce but hates seeing half-used ingredients go bad before you get around to using them again then this product will be your new best friend! Its genius lies in its simplicity: an airtight seal that keeps everything fresher longer coupled with a clear film allowing quick identification of contents without needing to open boxes up first saving precious time during busy mornings or late-night snack raids!
The compact design of this box is a real space-saver in my refrigerator. Plus, it's so easy to see what's inside thanks to the transparent film.
Fantastic
satisfactory
The design of this product is simply brilliant - compact yet spacious enough to store various types of produce. The airtight seal ensures freshness while the transparent film allows me to easily see what's inside each container.
highly recommend
Love how it keeps half-cut fruits fresh until the next use.
An eco-friendly solution that actually prolongs food freshness. Impressive!
I'm amazed at how much longer my fruits and vegetables stay fresh with this storage. Less waste and more savings for me!
Compact, practical, and makes my refrigerator look so organized!