SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of jouvelle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of jouvelle.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I've always been a fan of unique pieces, and this gold snake bangle bracelet certainly fits the bill. Its elegant design is truly captivating, with just the right blend of subtlety and boldness that makes it stand out without being too overpowering. I love how versatile it is - whether I'm dressing up for a formal or simply going about my day-to-day activities, this piece adds an extra touch of sophistication to any outfit. The quality is also top-notch; it clear that great care was taken in crafting this beautiful.
Uniquely stylish! This bracelet adds a touch of glamour to my everyday outfits.
Absolutely stunning!
The moment I laid eyes on this exquisite piece, I knew it was a must-have addition to my collection. The intricate detailing on the snake motif gives off an air of mystique while maintaining its elegance - truly befitting its name as an Elegant Gold Snake Bangle Bracelet. It has since become one of my favorite accessories, adding charm to both casual wear and dressier outfits alike.
got this as a gift for my wife and she was over the moon
Such an eye-catching piece. It's the blend of elegance and boldness
This golden snake bangle bracelet caught my attention immediately upon seeing it for the first time – not only because of its unique design but also due to its unparalleled elegance! This isn’t your average piece; rather, it’s something that stands out from the crowd thanks to its artistry and craftsmanship.
I'm usually not one for animal-themed accessories, but this bracelet won me over with its subtle elegance.
This bangle is simply stunning, it exudes class without being overbearing.
When it comes to accessorizing outfits, nothing beats having a statement piece like this golden snake bangle bracelet! Its stunning design exudes class and sophistication without being overbearing or flashy – which is perfect for someone like me who prefers subtle yet eye-catching accessories.
I'm thrilled with this purchase!
i can pair it with pretty much anything in my wardrobe, whether i’m going casual or dressing up for a special occasion
The design is intricate yet subtle - a truly standout piece in my collection.
I am absolutely thrilled with my purchase! This bangle has quickly become one of my go-to items when putting together outfits because not only does it look fantastic but also feels comfortable around my wrist throughout the day!
Definitely worth every penny spent on acquiring such an exquisite piece of artistry. 💫👌
Highly recommended!
good
nice
The Elegant Gold Snake Bangle Bracelet is truly an exquisite piece of artistry! Its intricate design and golden hue perfectly capture elegance and sophistication while still being versatile enough to pair with various outfits – be they casual or formal. It’s not often you come across such a stunning accessory!