SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of jouvelle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of jouvelle.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I'm absolutely thrilled with my purchase of this mini-fan. Despite being only six inches tall, its powerful performance is nothing short of impressive. The three-speed control makes it easy to adjust the airflow based on my needs, while its USB compatibility means I can easily plug it into my laptop or power bank. It's also remarkably quiet, even when set at high speed - perfect for those nights when you need some air but don't want any noise disturbances.
I am so pleased with this little gem of a product! This compact fan has been an absolute blessing during these hot summer days at work. Despite being small and lightweight, it delivers impressive air output which can be easily adjusted thanks to three different speed settings. And since all you need for powering up is any device with a USB port (no batteries required), there’s virtually no place where you cannot use this!
Such an efficient little fan! Fits perfectly on my desk and keeps me cool all day long 🌬️
Being someone who feels warm quite easily, this portable fan has been nothing short of exceptional! Despite its small size, it packs quite an impressive punch in terms of performance with adjustable speed levels that let you control your comfort level perfectly. What sets it apart though is its USB compatibility - you can plug it into any device with a USB port and voila; instant relief from heat! It’s also very light making transportation super easy - whether on camping trips or just moving around rooms in your home.
I bought it for my office desk and it's just perfect. The 3-speed control allows me to adjust the airflow as per my need. It’s compact, so doesn't take up much space and the USB means I can plug it in anywhere. Love this product!
Compact yet surprisingly powerful!
Good!
I'm genuinely impressed with this compact fan! Its small size belies its powerful performance. With three speed settings, you can choose your level of comfort easily. Plus, being USB-powered adds to its portability quotient 🙌
This fan has far exceeded my expectations! It fits perfectly onto my desk without taking up much space and provides ample cooling even on hotter days ☀️ What impressed me most though were its three different speeds – such flexibility allows one to customize based on their comfort level 👍 And did I mention that all you need for running this gadget is a simple USB port? Talk about convenience redefined
My partner and I both love our new mini-fan - we even fight over who gets to use it sometimes 😄 It's so light and easy to carry around; we've used it on camping trips, at picnics... everywhere really! And because you can power via USB, charging options are endless.
If there was ever a product that epitomized 'small yet mighty,' then this portable fan would certainly qualify! Despite being only six inches tall, its output rivals fans twice its size thanks to three distinct speed settings allowing for personalized comfort levels depending upon weather conditions 💨 What stands out most though is how user-friendly it proves itself due to having USB compatibility – you can literally power it from anywhere!
The best thing about this gadget? It’s unbelievably quiet even when set on high speed – perfect for those humid nights when you need some air but don’t want any noise disturbances.
This 6-inch fan is absolutely wonderful! Being able to control the speed is such a convenience factor for me personally since I like having different levels of breeze depending on how warm or cool the day is 👍
I must say that despite its size, this little guy packs quite a punch in terms of airflow output 💨 And given that all you need is a USB port for powering up (no batteries required), there’s literally no place where you cannot use this!
A fantastic addition to my desk setup!
This fan has been a godsend during these warm summer nights. It’s compact enough to fit on my nightstand without taking up too much space and the 3-speed control is just perfect for adjusting the airflow as needed.
It's hard not to gush about this mini-fan! The size is ideal, fitting perfectly in any corner of your home or office. With three different speeds at your disposal, you're always in control of how cool you want things.
I adore this little wonder! Despite being so compact and portable, it doesn't compromise on performance at all. The 3-speed control allows me to customize the air flow based on what feels comfortable for me 😊
The convenience factor of this product is off the charts - no need for batteries since it works via USB 🔌 And despite its petite frame, there’s nothing “small” about its performance!
This compact-sized fan turned out to be one of my best purchases lately! I have been using it daily ever since I got it - during work hours at my desk and even by my bedside during nights when temperatures rise unexpectedly high 🌡️ The three different speeds are handy as they allow me to adjust based on how much cooling I need at any given moment. And being able to power via USB makes life so much easier – there's always some gadget around where you can plug this in!
What a delightful purchase 👍
Can't believe how handy this tiny device has proven itself over time! From camping trips ⛺️to long road journeys🚗, this USB portable fan has been a constant companion. It's compact yet powerful - the 3-speed control is just icing on the cake!
A fantastic tiny device that offers big relief from heat! Its adjustable speed levels are just perfect for any weather condition.
This mini-fan is not only compact but also surprisingly powerful 💪 The three speed settings are perfect for finding your comfort zone and I love that it can be powered through any USB port.
Got this as a gift from my friend and couldn't be happier! This mini-fan works wonders in keeping me cool during hot days at work 😎 And with its USB compatibility, I can easily plug it into my computer or power bank.