SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of jouvelle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of jouvelle.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good
As a busy professional constantly on the go, I've been in need of something that can keep up with my pace. This compact 4-port USB wall charger has proven to be exactly what I was looking for! It's small to easily fit into my bag or even pocket, yet powerful enough to charge my devices quickly and efficiently. The fast charging feature is an absolute game-changer - it saves me so much time and stress I'm running late and realize my phone is about to die. Plus, having four ports means I can charge multiple devices at once - more deciding which device needs charging the most.
Highly recommend! 👍
Item as described. recommend.
I will order more
great
This compact USB wall charger has become an essential item in our household. With two teenagers each with their own set of gadgets, plus mine and my husband's phones and tablets, we were always juggling chargers around trying to make sure everything got charged overnight. But not anymore! Now we just plug everything into this single charger – it’s amazing how such a small device can handle so much!
The best part about this charger is its size - incredibly compact yet surprisingly powerful.
Good charger
amazing
I recommend it.
I must admit that initially I was skeptical about this compact 4-port USB wall charger – could something so small really deliver fast charging? Well, consider me converted because this little powerhouse does exactly that! Not only does it have room for four devices simultaneously but its quick charging capability ensures that they're ready to use in record time.
It's very useful.
Makes charging various devices a lot faster, cool.
top-notch product!
Compact, fast and efficient - this charger is a must-have!
Works fast
When you live in a family where everyone owns multiple electronic devices, finding available plugs becomes quite the challenge! That's why we love this compact 4-Port USB Wall Charger; it allows us all to charge our devices from one outlet without any fuss or hassle. Its size makes it perfect for travel as well!
This little gadget delivers big on performance. Charges quickly and saves time.
Very good product charges very well only I had to buy an adapter for the input to connect why didn't I order it well
A small charger with powerful results!
If you're like me who juggles between several electronic gadgets throughout the day then you know how important efficient charging solutions are. This Compact 4-Port USB Wall Charger has been a lifesaver for me. The fact that it is compact makes it easy to carry around and the four ports allow me to charge multiple devices at once which is super convenient.
good
The perfect solution for my multiple device charging needs.
I couldn't be happier with this purchase! This Compact 4-Port USB Wall Charger has made my life so much easier. I love how fast it charges all of my devices, saving me time and frustration. Plus, its compact size means I can take it anywhere – from work meetings to weekend getaways – without any issues.