SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of jouvelle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of jouvelle.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This belt has truly exceeded my expectations! Not only does its timeless style make it suitable for just about any occasion, but its durability really stands out too. Made from high-quality faux leather and featuring a sturdy alloy buckle, I've found this accessory incredibly reliable—definitely built to last! Moreover, the comfort factor cannot be overstated: Its 2-inch width ensures there's no uncomfortable digging into your waistline—a feature often overlooked by other belts.
Absolutely love this belt. It's got a timeless style that works for any occasion and the solid pattern is really sleek.
I'm impressed by the durability of this belt, it's made from faux leather with an alloy buckle which seems to be built to last!
This 2-inch wide belt offers such a comfortable fit! Doesn't dig into my waist at all - ideal for long wear.
Impressive
Perfect accessory for parties or work. This versatile piece seamlessly transitions from one setting to another.
this belt is so stylish yet simple, i can easily match it with anything in my wardrobe
versatile
i appreciate how durable this product is – despite being faux leather, it doesn’t feel cheap at all!
I am absolutely in love with this belt. It has a timeless style that is versatile enough to be worn for any occasion, from casual outings to more formal events. The solid pattern and sleek design make it an easy choice when I'm on accessories. What's even better is the fact that it's made from faux with an alloy buckle - durable materials that are built to last! This I can rely on it as a staple piece in my wardrobe without worrying about wear and tear time. Plus, the 2-inch width offers such a comfortable fit; no digging into my waist at all which makes it ideal for long hours of wear.
the fit of this belt is just right – not too tight, but snug enough that it stays put all day.
ok
from casual outings to formal events, this waistband never fails me 😍
it’s rare to find a fashion accessory as versatile as this one 👌💯
The design of the buckle adds a nice touch. The alloy material gives off a cool vibe.
the faux leather material and alloy buckle make this belt super durable. i've had mine for months now and it still looks brand new.
recommend
i'm really impressed by how comfortable this belt is to wear. the 2-inch width means that it doesn't dig into your waist at all.
The versatility of this belt makes it perfect for any occasion whether I am going to work or attending a party.
This product offers both comfort and style in spades! The design is sleek, the materials are high quality, and the fit is fantastic.
I can’t get over how versatile this accessory is—casual outings, formal events—it’s got me covered! 😊
What an incredible find—a stylish yet practical addition to any outfit!
The first thing you notice about this belt is its classic appeal—the kind of timeless style that never goes out of fashion and pairs well with almost everything in your closet. But what sets this belt apart is not just aesthetics—it’s also highly functional thanks to its durable construction using faux leather material complemented by an alloy buckle which adds both strength and elegance. And let’s talk about comfort—this belt doesn’t dig into your waist like some others do due to its perfect 2-inch width making it super comfy for all-day use.
If you're looking for an accessory that effortlessly transitions between different settings—from work meetings to weekend parties—then look no further than this stylish yet practical belt! With its sleek solid pattern design paired with robust faux leather and alloy buckle, this belt is not only stylish but also built to last. The 2-inch width ensures a comfortable fit that doesn't dig into your waist, making it perfect for long wear. In short, this belt has become an indispensable part of my wardrobe collection due to its versatility and comfort.
satisfying