SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of jouvelle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of jouvelle.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ready yourself for a refreshing summer experience with this well-engineered liquid launcher! Known for its impressive performance and durability that withstands even vigorous play sessions, it comes highly recommended from those fortunate enough to have experienced its drenching power first-hand. This standout aqua artillery enhances any sunny day activities with added excitement while ensuring easy handling and maximum enjoyment under the sun!
This high-powered H2O blaster is a total crowd-pleaser! Its user-friendly design and robust construction make it an instant favorite among children. It's not the youngsters who are smitten, adults too find themselves drawn to its charm, adding a sprinkle of fun to their summer days.
The build quality of this liquid launcher is top-notch! Kids love it and even adults can't resist joining in the fun.
Immerse yourself in an infinite world of fun and frolic with this robust, high-powered aqua blaster! This remarkable water toy is a game-changer that promises to add an extra layer of excitement to your summer outdoor activities. It boasts a large capacity tank that ensures you can enjoy long-lasting playtime without the constant hassle of refilling it. The generous size of the reservoir makes it ideal for extended water skirmishes, so you never have to worry about running out of ammunition critical moments. One standout feature adding more zest to this aqua blaster is its swift firing mechanism. This unique attribute takes traditional water fights up several notches by making each spray more thrilling than ever before. With every press on the trigger, feel your adrenaline rush as you engage in exhilarating battles under the sun. Despite being power-packed with features and offering high performance, what sets this aqua blaster apart from its counterparts is how user-friendly it is. Its design and functionality are crafted keeping users across all age groups in mind - making it perfect for both kids who love their playtimes lively and animated, as well as grown-ups who simply cannot resist joining in on the fun! This incredible blend of superior performance coupled with ease-of-use offers an unmatched experience that will undoubtedly make your leisure time much more entertaining! Whether you're planning a pool party or just looking forward to some backyard shenanigans during those hot summer afternoons – this high-powered aqua blaster proves to be an essential tool for unlimited amusement.
summertime adventures!
This super fun water blaster is a hit! It's easy to use, highly durable and provides endless entertainment for kids.
With this water toy in hand, you're all set for an exhilarating summer experience. The quick-fire mechanism adds an extra layer of thrill to conventional water battles making every splash more exciting than the last!
This well-crafted aqua shooter boasts impressive performance that’s sure to impress anyone who wields it. With durability that withstands even the most boisterous playtimes, it's no wonder why it comes highly recommended from those lucky enough to have experienced its splashing power.
It shoots well with strong water pressure, although it sometimes leaks. Overall, it's a decent choice for outdoor water play
A fantastic toy that brings joy to any summer. The rapid-fire feature adds an exciting twist to traditional water fights.
This water-based toy is a surefire hit, providing boundless amusement for children and adults alike. Its user-friendly design and sturdy build make it an immediate favorite among users of all ages. It's not just the young ones who are enamored; even grown-ups find themselves captivated by its allure, infusing their summer days with a dash of fun.
Equipped with this aqua artillery, you're ready for a thrilling summer adventure. The swift firing mechanism adds an additional element of excitement traditional water skirmishes, making every spray more thrilling than the last! This standout feature truly enhances your enjoyment under the sun!
Impressive performance with this H2O shooter! Its high-capacity tank ensures long-lasting play time without frequent refilling. Highly recommended!
Performs okay, although it can jam occasionally. Great for hot days, but make sure to check for leaks frequently
This masterfully engineered liquid shooter boasts outstanding performance that’s certain to win over anyone who uses it. Given its resilience even amidst the liveliest play sessions, it comes as no surprise why it receives high praise from those fortunate enough to experience its drenching power first-hand. A top-tier choice indeed for some refreshing fun!
Thrilling Adventure!
This delightful and playful H2O launcher is a guaranteed success amongst both children and adults alike! Its captivating charm transcends age barriers, making it an instant favorite for users across all demographic groups. The intuitive design of this water toy speaks volumes about its user-friend, allowing even the most novice players to grasp functionality effortlessly. The robust build quality further adds to the appeal of this H2O launcher. It's clear that durability was a key consideration in the crafting of this product, ensuring it can withstand not just hours but seasons of intense play. This commitment to longevity makes it an excellent investment for those seeking long-term summer fun. But what truly sets this water shooter apart is its universal appeal. Not only are youngsters completely mesmerized by the allure of this toy, they find themselves fully engrossed in the world of imaginative play that opens up with every squirt and splash. Their laughter rings out as they chase each other around yards or poolsides, turning ordinary summer days into unforgettable adventures.
Refreshing Fun!
This delightful water launcher
Fun for kids and pretty powerful, but the battery life could be better. Filling it up is straightforward.