SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of jouvelle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of jouvelle.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I was skeptical about portable tire inflators, but this one works amazingly. It's not very noisy and inflates tires to the desired pressure in about 5 minutes. I bought it to avoid the hassle of using a larger air compressor for small top-ups. The machine includes a helpful warning, which I recommend reading. I'm very satisfied with my first portable tire inflator and even like its color.
This is the best tire inflator I've ever bought. I left my previous one in another state and chose this one after extensive research. It's stylish, lightweight, and portable. The cord is long enough for my Nissan Murano, and I love that it stops inflating at the set pressure. It's durable and has a helpful light for use in the dark. It's already been a lifesaver.
I highly recommend this inflator and a portable jump starter to car owners. In my area, which has a lot of construction, I frequently encounter nails on the road. This device has been reliable even with heavy use, including several times a week for weeks on end. I'll definitely repurchase if needed.
This product gives me a sense of security. Understanding how to pump gas and put air in tires is essential since many services are self-operated now. I had an issue with my tire light and a tire shop informed me my tire was compromised. It's important to know how to inflate your own tires and check them regularly.
This device has been a lifesaver. Having it in my car has already saved me in a pinch. I've recommended it to friends who have also bought it. The only improvement would be a differently placed light for better visibility while using the screen.
This compressor is fantastic and inflates tires rapidly. Its compact size is perfect for my small electric vehicle. It's a bit loud, but that's a small price to pay for the convenience it provides. Be sure to follow the care instructions for longer product life.
I've bought this model before and recently got another. It's slightly delicate, so handle with care. It fills car tires quickly, though a bit slower for trucks, which is expected. Its pressure readings are accurate, within 0.5psi of a calibrated gauge, which is satisfactory for a consumer-grade device.
This is an essential item for any car. It's straightforward to use without needing to read the manual. Simply set the desired air pressure, start, and it stops automatically. It's much more efficient than my old, less user-friendly portable inflator.
This product is convenient, adorable, and easy to use. It accurately shows tire pressure before and after inflation and automatically stops when the tires are filled. It's user-friendly, especially compared to gas station pumps. I'm happy with how easily it connects and operates.
This was a hit as a white elephant Christmas gift. It was within our price limit and became the most sought-after item at the party. I shared the purchase link with those who didn't win it. It comes with a light and other features not found in similar products.
I bought this for my sister on my son's recommendation, who had used one in driver's ed. She loves it and has found it extremely useful. It's one of the best gifts she's ever received. I now wish I had bought them for more people, as my son had also hoped to receive one.
We've bought five of these for our cars and as gifts for our kids, giving us peace of mind. They've been easy to use during temperature drops. It's convenient not to worry about finding a gas station or having change for air pumps. I would definitely purchase these again.
I often find my tire pressure dropping in winter, and gas station machines are usually unreliable. This device is quick and easy to use, and I appreciate being able to check and adjust the tire pressure accurately. I wish I had bought it sooner; it's now a permanent fixture in my car.
I was initially concerned about how long it might take to inflate car tires, but it proved to be as quick as using a gas station air pump. Its portability is a huge plus, allowing me to carry it in my car for emergencies. The price is also very reasonable.
This product is excellent, very affordable, and perfect for emergencies. It's especially handy for those living in condos where storage space is limited. I find it very convenient compared to going to a gas station for air. It's a great addition to my car's trunk and keeps my tires at the right temperature.
Using this inflator is a breeze and it fills tires quickly. I used it when my car was idle over the holidays and one tire had deflated significantly. It's a bit loud but shuts off automatically once the desired pressure is reached. I highly recommend it.
This inflator is a reliable tool. I used it during an emergency with a slow-leaking tire in a remote area. Its preset and auto shut-off feature ensure the right amount of air is added. The long cord is very convenient, and it plugs into a cigarette lighter.
The price is excellent, and my inflator has been durable over a couple of years. I've used others that weren't as effective, so I really appreciate this one's reliability and would purchase it again for friends.
I was initially hesitant but decided to buy this after reading mostly positive reviews. It successfully aired up tires on two different vehicles without any issues. I'm pleased with its performance and would buy it again.
This compressor is a game-changer, especially for unexpected low tire situations. I used to drive long distances to find air pumps and even pay for air. Now, having my own inflator in the van is a relief, and I'm happy to save that extra cash.
The inflator is compact and the hose reaches all tires easily. It's essential to have a cigarette lighter plug to use it. I got it because finding free air on the road is rare, and I'm looking forward to using it, especially to avoid low tire pressure warnings.
I chose the large size because it was available in blue. It's very easy to use and inflates car tires quickly. It's not bulky, and I keep it in its box in my car's spare compartment.
I frequently find my tires low, so I decided to try this inflator. The instructions are clear and easy to follow. I was amazed to see my tire inflating slowly. It's a fantastic product that everyone should have for emergencies.
This inflator was a game changer for me. As someone living in an apartment, I was a bit intimidated at first. But the whole process was quick, taking just about 5 minutes. It's a great time-saver and perfect for emergencies.
We needed a portable air compressor for the car in case of flat tires and also for other inflatables like balls when going to the beach or camping. The 10-foot cord is more than sufficient for reaching all vehicle tires.