SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesnโt include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenโt received tracking info within 5 days, please contact us.
My tracking says โno information available at the momentโ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us withinย 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youโve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of jouvelle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of jouvelle.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message onย Contact Usย page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
As someone who enjoys dabbling in tech repairs as a hobby, getting my hands on this multi-functional screwdriver set felt like hitting jackpot! Those tricky little screws on gadgets are no longer daunting challenges anymore; instead theyโve become effortless tasks thanks to these precision tools at disposal now ๐ Each piece feels well-crafted and durable too - no fear of them wearing out anytime soon. And the best part? The carry-case keeps everything neatly organized โ makes finding the right bit a breeze!
Hands down, this is a fantastic tool set! It's got everything I need for my DIY projects at home. The precision in these screwdrivers is unparalleled. Would recommend to anyone who loves their tools.
If youโre considering buying this toolkit, don't hesitate! You wonโt regret your decision at all. Each item seems well crafted and sturdy enough to last a long time plus having such a wide variety ensures that you have just the right tool for any job at hand ๐ฏ Moreover, they come packed in a handy carry-case which keeps everything organized and easy-to-find โ saves so much time hunting down that specific bit size when needed urgently!
An absolute must-have for any DIY enthusiast. The variety of bits included covers all bases, love it!
What an incredible product this has turned out to be! It's not just about having 63 different options but also how comfortable each tool is to use - fits perfectly in hand ensuring precision work every time. The case keeps everything organized and easy-to-find which is super convenient when you're working on something that requires multiple bit sizes. it's so compact that storage or portability are never issues anymore ๐
I'm so happy with this purchase The 63-in-1 set has been incredibly useful around the house and even for some of my tech repairs. The quality is top-notch too โ feels like it will last me quite a while!
I'm super with this toolset; it's got every bit size imaginable making repairs effortless now ๐ช
This screwdriver set has proved itself as an indispensable addition to my toolbox ๐ช The sheer variety of bits included caters perfectly well for various repair tasks around my home from mending glasses or watches with tiny screws to larger jobs like fixing furniture. Each piece feels solid and durable too โ no fear of them wearing out anytime soon! Whatโs more, the carry-case is compact yet spacious enough to hold everything neatly organized โ makes keeping track of all those different pieces a breeze.
This kit has been an absolute lifesaver! From fixing toys to repairing glasses, there's always the right tool available And they're all neatly packed into one compact case - super handy and portable.
Absolutely love this multi-functional screwdriver set! Itโs perfect for those tiny screws on electronics that are usually hard to reach or turn with regular-sized tools. A must-have in every toolbox!
This toolkit has truly exceeded my expectations by far! Not only does it offer an extensive range of sizes catering to diverse needs but also boasts of high-quality construction ensuring durability even after several uses. What's more, they're all conveniently located in one place thanks to their compact carrying case - makes keeping track of them so much easier!
๐ Got this as a gift from my wife and boy am I impressed! All the bits you could ever need, great grip on the handle and sturdy build overall โ makes small repair tasks around our home so much easier.
I couldnโt be more pleased with this product.
Best purchase I've made in a while This 63-piece set has everything you need for small repairs around the house.
The versatility of this kit blew me away ๐ No more fumbling through multiple sets trying to find the right bit; now it's all conveniently located in one place!
This toolset exceeded my expectations by far ๐
You won't regret buying this toolkit folks! All those tricky little screws on my gadgets are no longer a problem, thanks to the precision this set offers. Plus, it's so compact that storage is never an issue.
This 63-piece kit has been a game-changer for me! Itโs made all those little repair jobs around the house so much easier. The case keeps everything organized and easy to find too.
Just what I needed! This screwdriver set has proved invaluable in my DIY projects - both big and small. Love how each piece fits snugly into its spot in the carry-case โ super convenient!
I'm not usually one to write reviews but felt compelled with this purchase ๐
If you're considering buying this toolkit, don't hesitate! It's incredibly durable and versatile - perfect for any job you might need it for. And let's not forget about how neatly organized they are in their carrying case.
This kit was just what I was looking for! So many different bits and sizes included which makes it highly useful for various tasks. Also, love how portable it is!
The build quality of these tools is impressive ๐ They've held up well through several uses already and still look as good as new!
So glad I came across this toolset; itโs got every bit size imaginable making repairs effortless now ๐ช Each piece feels sturdy too - definitely built to last.
Picked up this gem recently & couldn't be happier with my decision ๐ All pieces fit perfectly into their designated slots in the handy carry-case โ makes keeping track of them so much easier!